The ROI Team
ROI Hospitality, LLC as a company began operations in January 2005. With a team of nearly 30 years of experience in all aspects of hospitality management, we are able to provide a broad spectrum of services to hotel owners. We have experience with full service and limited service hotels, as well as franchised restaurants.
John Warwick, Managing Partner
John possesses an extensive background in hospitality management, and has worked with multiple hotel franchises over the past 20 years. His hotel career began in 1986, and during that time has held management positions as Director of Catering, Director of Sales, General Manager, and Director of Hospitality. As Director of Hospitality, John managed a portfolio of eight hotels and three restaurants in five states. John's hands on experience with both full service and limited service hotels provides him with the experience necessary to effectively direct property management. Good, consistent communication between the Management Company and property management is imperative, and that is why John spends a significant amount of time working with property managers on customer service, revenue management, expense control, and property upkeep and maintenance. All this combined results in happy customers who will return to the hotel again and again. John's well rounded experience in hospitality management provides hotel owner's and property management with the unique mix of operational and sales expertise they deserve.
John graduated from the University of South Dakota in Vermillion in 1989, with a BS in Business Management. He has franchise experience with Hampton Inn, Radisson, Marriott, Holiday Inn, Ramada, Wingate, Days Inn, Microtel, and non franchised hotels; he also has experience with TGI Friday's restaurants.
Jennifer VanBruggen, Office Manager/Property Accountant
Jennifer has been with ROI Hospitality since April 2005 and has several years of property accounting experience. As Office Manager, Jennifer communicates with property managers on a daily basis reviewing revenue reports, deposits, cash flow reporting, and accounts payable and receivable aging reports. Jennifer is also responsible for monthly financials, payroll, tax filings and deposits, along with year-end reporting such as1099’s and W-2’s. Jennifer graduated from Northwestern College in Orange City, IA, May 1994, with a BA in Business Administration and a minor in Accounting.